Steven B. Richards

Managing Director

Portrait - Steven Richards Steve is responsible for business development, complex program design, and for implementation and oversight of existing client insurance programs. His expertise extends to design and analysis of insurance programs for complex property and casualty risks. Steve has over 20 years of insurance industry experience. Prior to forming Richards Robinson Sheppard Insurance, LLC, Steve was a Senior Vice President for Kinloch Partners of Boston. Steve is a licensed Massachusetts insurance broker and is a member of the Insurance Institute of America. Steve holds a Bachelor of Science degree from Salem State College.

William O'Neill

Sr. Account Executive

Portrait - Bill O'NeillBill is responsible for developing programs to satisfy the complex needs of new customers. He worked for the Wausau / Liberty Insurance Group for 34 years as a direct producer / broker and was in the top 5% for new business and retention every year. In 12 of those years he was the number one producer. After leaving Liberty, he was a broker at TGA Insurance. His business philosophy is to always take care of his customers without exception.

Bill graduated from the University of Pennsylvania with a BA in Sociology in 1972, and was a member of the North Shore Chamber of Commerce from 2007 – 2009. He is a state certified ombudsman and serves on SeniorCare’s Nursing Home Ombudsman program.

John Swanson

Vice President

John Swanson - PortraitJohn is a Vice President/Account Executive at Richards Robinson Sheppard (RRS). He is responsible for client development and account retention, focusing on middle market and large account program review, design and implementation.

John has over 20 years of property and casualty insurance experience with emphasis on the construction, real estate and hospitality industries. Prior to joining RRS, John served as a Senior Account Executive at Knapp Schenck Insurance Services in Boston and Vice President/Account Executive at Sheppard Riley Coughlin (SRC), Boston, where he produced and managed complex and sophisticated client insurance programs. John's tenure at SRC also included management responsibilities for segments of Boston's Central Artery/Third Harbor Tunnel Project OCIP, which included the establishment and compliance monitoring of insurance requirements for roughly 600 non-construction project support subcontractors.

John holds a Bachelor of Science degree from the University of Massachusetts, Amherst. An avid sailor, John has served as Board member and Program Director for several youth sailing programs in the Boston area and continues to devote his time and effort toward promoting the sport amongst youth.

Siobhan Daly

Sr. Vice President

Portrait - Siobhan DalySiobhan is responsible for account management including the daily servicing, general maintenance and renewal marketing of commercial accounts. Siobhan has over 20 years of insurance industry experience. Prior to Richards Robinson Sheppard, Siobhan was Senior Vice President at Kinloch Partners of Boston. Siobhan earned a Bachelors of Science in Business Administration from Colby-Sawyer College in New London, NH and holds a Massachusetts Property & Casualty Broker's License.

Gregory Best

Vice President

Portrait - Gregory BestGreg is responsible for account management including the daily servicing, general maintenance and renewal marketing of commercial accounts. Greg has over 20 years of insurance industry experience and holds professional designations of Chartered Property and Casualty Underwriter (CPCU), Associate in Risk Management (ARM), licensed Massachusetts Insurance Advisor and holds a Massachusetts Property & Casualty Broker's license. Greg is a graduate of the University of Wisconsin- Madison where he earned a Bachelor of Business Administration with a double major of Risk & insurance/Marketing.

Charles R. Robinson

President

Portrait - Charles RobinsonChuck is responsible for the negotiation of program structure, coverage and pricing for new clients. He also oversees renewal marketing activities of existing clients and cultivates insurance carrier relations. Chuck has extensive experience in the structure and pricing of large/complex property and casualty accounts. Chuck has over 20 years of insurance industry experience. Prior to forming Richards Robinson Sheppard Insurance, LLC, Chuck was Executive Vice President for Kinloch Partners of Boston. Chuck holds a Bachelors of Science degree from Plymouth State College of the University System of New Hampshire and has completed the Executive Leadership Development Program at The Wharton School, University of Pennsylvania.

Marybeth Robinson

Vice President

Portrait - Marybeth Robinson, VPBeth is responsible for account management including the daily servicing, general maintenance and renewal marketing of commercial accounts. Beth has over 20 years of insurance industry experience. Prior to joining Richards Robinson Sheppard, Beth was a Vice President at Kinloch Partners in Boston. Beth is a graduate of Burdett Business School, Boston, MA.

Louis Pillion

Account Executive

Portrait - Lou PillionLouis Pillion began his insurance carrier in 1980 with Hartford Insurance Group. In 1986 Lou joined Hobbs Group and became a partner in 1997. In 2001 he set up a Taxicab Program in New York City, which generated $700,000 of income. Lou assisted Hobbs Group in growing its revenue from $25,000,000 to $100,000,000. He graduated with a BS in Accounting from Central Connecticut University in 1977.

Jean Murray

Technical Assistant

Portrait - Jean MurrayJean Murray is responsible for the daily servicing and maintenance of commercial accounts. Jean has over 26 years of insurance industry experience. Prior to joining Richards Robinson Sheppard, Jean worked as a Technical Assistant at Kinloch Partners in Boston.